Terms of Service
Last updated: 22 July 2026 · Effective: 22 July 2026
These terms are an agreement between you and Helicarrier. They govern your use of the hosted Helicarrier Cloud service. By creating an account or using the service, you agree to them. If you don’t agree, don’t use the service.
1. The service
Helicarrier Cloud is a hosted platform-as-a-service that builds, deploys, runs, and routes the applications and databases you bring to it. We may add, change, or remove features over time. These terms cover your use of the hosted service.
2. Your account
- You must be at least 16 years old and able to form a binding contract.
- You are responsible for the activity under your account and for keeping your credentials secure.
- Provide accurate information and keep it up to date.
- You may invite team members; you are responsible for their use of the service under your organisation.
3. Acceptable use
You agree not to use Helicarrier to:
- Break the law, or infringe anyone’s intellectual-property or privacy rights.
- Host or distribute malware, run phishing, or attack other systems.
- Send spam or operate unsolicited bulk messaging.
- Mine cryptocurrency or run other abusive workloads that degrade the platform for others, except where we expressly permit it.
- Attempt to gain unauthorised access to the platform, other tenants, or our infrastructure, or to circumvent usage limits and metering.
- Store or process highly sensitive categories of data (such as full payment-card data outside a compliant processor) unless we have agreed in writing.
We may suspend or remove workloads that violate this section, threaten the stability or security of the platform, or that we are legally required to act on.
4. Your content
You own your content — your code, container images, configuration, and the data in your databases. You grant us the limited licence needed to host, build, copy, transmit, and run that content for the sole purpose of providing the service to you. You are responsible for having the rights to everything you deploy and for backing up anything you can’t afford to lose.
5. Fees & billing
- Usage-based pricing. Paid plans are metered on the resources your services consume (such as memory-minutes) and billed in arrears, plus any fixed plan fees disclosed at sign-up.
- Payment. Charges are collected through our payment processor using the method on file. You authorise recurring charges for your usage.
- Past-due accounts. If a charge fails, we may retry it and notify you. If an invoice remains unpaid after the grace period shown in your dashboard, we may suspend your services. Suspension does not by itself delete your data.
- Taxes. Fees are exclusive of taxes, which you are responsible for where applicable.
- Changes. We may change pricing on reasonable notice; changes apply to the billing period after the notice.
6. Suspension & termination
You may stop using the service and close your account at any time. We may suspend or terminate your access if you materially breach these terms, fail to pay, or use the service in a way that creates risk or legal exposure for us or other users. Where practical and lawful, we’ll give you notice and a chance to fix the problem first. On termination, your right to use the service ends; we’ll make a reasonable effort to let you export your data before deletion, except where prohibited.
7. Service availability
We work to keep Helicarrier available and reliable, but the service is provided on an “as is” and “as available” basis. Free-tier usage carries no uptime commitment. Any service-level commitments for paid plans, if offered, will be stated separately.
8. Disclaimers
To the maximum extent permitted by law, Helicarrier disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, or secure, or that it will meet your requirements.
9. Beta and preview features
We may offer features labelled beta, preview, or early access. These are provided for evaluation, may change or be withdrawn at any time, and may be less reliable than generally available features. We may exclude them from any service-level or support commitments described elsewhere in these terms.
10. Limitation of liability
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, data, or goodwill. Our total liability arising out of or relating to the service is limited to the amount you paid us for the service in the three months before the event giving rise to the claim.
11. Indemnity
You agree to indemnify and hold Helicarrier harmless from claims, damages, and expenses arising out of the content you deploy or your breach of these terms, except to the extent caused by us.
12. Changes to these terms
We may update these terms from time to time. When we make material changes we’ll update the date above and, where appropriate, notify you. Continuing to use the service after changes take effect means you accept the updated terms.
13. Governing law
These terms are governed by the laws of the Federal Republic of Nigeria, without regard to conflict-of-laws rules, and the courts of Nigeria have jurisdiction, unless mandatory local law in your place of residence provides otherwise.
14. Contact
Questions about these terms? Email support@helicarrier.xyz.